This website is owned and operated by Diverse Industry Group of Australia Pty Ltd. Your privacy is important to us. We take all reasonable actions to ensure your personal information is protected. We are very careful in how we use, share and store your personal information.
The following policy outlines how and why we collect your personal information, and how this information is used and stored.
Our Commitment to Your Privacy
We will always endeavour to handle your personal information as carefully and securely as possible. Your personal information will only be used with your consent, and only when it is required by us to assist in the delivering of a product or service to you, or to assist us in performing other business functions/activities.
We will not use your personal information for purposes that are unrelated to our business products and services provided to you, without obtaining your consent. We will always use fair and lawful means of collecting personal information. Personal information, in most cases, will be collected directly from you.
What Personal Information Do We Collect?
The type of personal information we collect will be determined by the type of product or service you have enquired about. Personal information collection may include, but not be limited to: your name, address, phone number, fax number, mobile number, and email address.
It is your decision where or not you choose to provide us with your personal information, however, if you choose not to provide certain information, we may not be able to provide you with certain information, products or services, as a result of this decision.
How Do We Collect Your Personal Information?
The personal information we collect is supplied by you directly through our website forms. For example, the details you provide when requesting a quote or when you submit an enquiry through our contact form. Where we ask you to enter personal information via our website, the purpose for collecting such information is clearly displayed.
Why Do We Collect Your Personal Information?
We need to collect your personal information for reasons including, but not limited to: delivering and improving products and services we offer you, to protect against fraud or theft, provide offers and promotions that we consider to be of interest to you, and to assist in providing you with great customer service and experience with our company. In general, we will only use your personal information for purposes related to the purposes in which the personal information was collected for and/or where you have consented us to use such information.
Who Do We Share Your Personal Information With?
Your personal information will be held by Diverse Industry Group of Australia Pty Ltd. We take all reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. We do not intend to sell your personal information to third parties. However, we will often need to pass your personal information, such as your name, address and phone number, to companies who perform part of our service delivery, for example, postal and courier service providers. We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to this), or where required or authorised by law, which may include, but not be limited to, the following:
- Emergency situations and assisting law enforcement agencies
- Accessing and updating your personal information
- Where we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of our company, clients or third parties.
Website Visits and Conversion Tracking
We may track and collect information about your visit habits on our website. This data will be used to help us improve our website, including products and services we offer to clients. Information which is tracked and collected may include, but not be limited to: pages you visit, your IP address, date and time of visits, device used to visit our website, your country and location, if you are a returning visitor, if you are a referrer for information such as search engines, website, ads, social media and other.
If you do not wish for your visits to be tracked, please disable cookies on your internet browser, which is located under privacy settings.
Third Parties
This website may contain links to other websites that are operated by third parties. Please be aware that this privacy policy only applies to the personal information that we collect through this website. We are not responsible for the collection, storage or usage of your personal information that has been provided to third party websites. Please review the privacy policy on all websites you visit.
Use Outside Australia
We welcome visitors and enquiries from users outside Australia. Please note that this is an Australian company and Australian-based website. This privacy policy governs the personal information that is collected on this website regardless of where you are located when you visit this website. Your personal information may therefore be stored outside the country in which you are located and any government authorities which have jurisdiction over the website may be entitled to access any personal information that has been provided.
Children
We will not knowingly collect any personal information from any unsupervised person under the age of eighteen (18). If you are under eighteen (18) years of age, you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian who is over the age of eighteen (18) years of age.
Access, Changes & Complaints About Your Personal Information
If you would like to access or change any of your personal information which we store, please contact us using the contact details below. We request that you provide us with as much detail as possible regarding the specific personal information you seek to assist us in retrieving it. In some cases, we may choose not to change your personal information. In this instance, we will provide you with reasons as to why the changes have not been made.
If you have any questions, feedback or would like to make a complaint, please contact us by mail at:
The Manager
Diverse Industry Group of Australia Pty Ltd
8-10 Orion Road
Direk SA 5110
Alternatively, email us at sales@diga.com.au